Privacy Policy

KSP Technologies LLC ("KSP," "we," "our," or "us") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information in connection with our labor management platform, websites, and related services (collectively, the "Services").

1. Information We Collect

We collect information you provide to us, information collected automatically when you use the Services, and limited information from third parties.

a. Information You Provide

• Account Information: Name, company, title, email address, phone number, username, and password.
• Billing Information: Payment card or bank details (processed by a third-party payment provider).
• User Data: Workforce or labor data uploaded or entered by you or your authorized users.
• Feedback: Comments and suggestions regarding the Services.

b. Information Collected Automatically

• Usage Data: IP address, device and browser info, pages viewed, and timestamps.
• Analytics Data: Aggregate statistics to understand feature usage and performance.
• Cookies: Small files that store session or preference information.

c. Information from Third Parties

• Your organization or administrators who manage your account.
• Vendors supporting hosting, analytics, billing, and customer support.

2. How We Use Information

• Provide, operate, and maintain the Services.
• Authenticate users and manage accounts.
• Improve and customize features and performance.
• Communicate updates, feature announcements, and service notices.
• Process payments and manage billing.
• Protect the integrity, security, and legal compliance of our systems.
• Use aggregated, de-identified data for analytics and product improvement.

3. How We Share Information

We do not sell or rent personal information. We share information only as follows:

• Service Providers: Vendors who assist with hosting, analytics, support, or payments (bound by confidentiality obligations).
• Business Partners / Beta Participants: When you explicitly authorize sharing for collaboration during testing or pilots.
• Legal Compliance: To meet applicable laws or protect rights, property, and safety.
• Business Transfers: In mergers, acquisitions, or asset sales, data may transfer as part of the transaction.

4. Data Retention

We retain personal and user data for the duration of your account and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements. Upon termination or end of a beta test, you may request deletion. Certain backups and logs may persist temporarily for security and audit purposes.

5. Security

We use reasonable administrative, technical, and physical safeguards to protect information. However, no system is completely secure. You are responsible for maintaining the confidentiality of your credentials and information entered into the platform.

6. International Data Transfers

If you access our Services from outside the United States, your information may be transferred to and processed in the U.S. By using the Services, you consent to such transfers.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, and to withdraw consent where applicable. Submit requests to troubleshooting@ksp3pl.com. We will respond consistent with applicable law.

8. Children's Privacy

Our Services are intended for business use by adults and are not directed to children under 16. We do not knowingly collect information from minors. If you believe a minor has provided information, contact us to request deletion.

9. Contact Us

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" indicates when it was last revised. Continued use of the Services after changes constitutes acceptance of the updated Privacy Policy.

11. Beta & Testing Addendum